This English version is provided for your convenience. Only the German version is legally binding.
Information on the accessibility of this online shop under § 14 and Annex 3 of the German Accessibility Strengthening Act (BFSG).
What we offer
This online shop sells products of the Liore Lash brand – cluster lashes to apply yourself, as well as lash glue, prep and lashes for lash artists. The seller is HAJUS AG. You can search for items, browse categories, limit lists to available items and sort them, read product information and customer reviews, choose an option, add items to the cart and order, sign in to your customer account without a password through a sign-in link, write a review and withdraw from a contract using the “Withdraw from contract” button.
How the shop works
- You navigate using the menu at the top of the page, the search in the header and the links at the bottom of the page. The first link on every page leads straight to the content.
- Product pages always have the same structure: images, name, item number, price with VAT and shipping note, availability, options, the add-to-cart button and below it the description, technical details and reviews.
- We link the cart to your visit with a technically necessary cookie. Payment takes place on the page of the payment provider you choose (Mollie or PayPal).
- You declare a withdrawal in two steps: fill in the form, then “Confirm withdrawal”. You receive a confirmation of receipt by email.
How we meet the requirements
We follow the harmonised standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. In particular:
- semantic headings, landmarks and a logical reading order; the page language is marked up (German, English or Dutch);
- full keyboard operation with a visible focus; buttons and icons have text alternatives; controls have a large enough click area;
- sufficient colour contrast for text and controls; information is never conveyed by colour alone;
- the layout adapts to screen width, orientation and zoom without horizontal scrolling;
- forms have labelled fields and clear error messages that screen readers read out;
- there are no automatically changing images, no automatically starting media and no flashing elements.
Known limitations
- Many product photos come from the brand’s stock and have no detailed image description. The essential information is always also available as text on the product page.
- The payment pages of Mollie and PayPal are provided by these companies; we have no influence on their design.
- Some texts on product photos are in German only.
We check the shop regularly and fix barriers we find on an ongoing basis.
Report a barrier and contact
If you come across a barrier or need information in another format, write to us at kundenservice@liorelash.com or call us: +49 5151 8779810. We usually reply within two working days.
HAJUS AGSpinnereistraße 3
01591 Riesa
Germany
Competent market surveillance authority
If you believe that our offer does not meet the accessibility requirements, you can contact the competent market surveillance authority:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR)Carl-Miller-Straße 6
39112 Magdeburg
Germany
Email: kontakt@mlbf-barrierefrei.de
Website: www.mlbf-barrierefrei.de
As of: October 2026